Pengaruh Budaya, Motivasi, dan Kepemimpinan terhadap Kinerja Karyawan Melalui Kepuasan

Authors

DOI:

https://doi.org/10.32534/jv.v21i2.8767

Keywords:

Organizational Culture, Work Motivation, Transformational Leadership Style, Job Satisfaction, Employee Performance

Abstract

This study aims to examine the mediating role of job satisfaction in the relationship between organizational culture, work motivation, and transformational leadership regarding the performance of production staff at PT Laksana Bus Manufaktur. Employing a quantitative approach, data were collected via questionnaires distributed to a sample of 292 production employees selected through purposive sampling. Statistical analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 4 software. The results confirm that organizational culture, work motivation, and transformational leadership exert positive and significant influences—both directly on job satisfaction and employee performance, and indirectly through the mediating variable. Furthermore, these findings reinforce Social Exchange Theory and offer practical implications for manufacturing management in designing comprehensive human resource strategies to enhance productivity.

References

Affandi, R. R., & Atmaja, H. E. (2023). Pengaruh Motivasi dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi (PT Big Konstruksi). 1(2).

Ahmad, R., Nawaz, M. R., Ishaq, M. I., Khan, M. M., & Ashraf, H. A. (2023). Social exchange theory: Systematic review and future directions. In Frontiers in Psychology (Vol. 13). Frontiers Media S.A. https://doi.org/10.3389/fpsyg.2022.1015921

Arpaci, I., Yıldırım, Y., & Baloglu, M. (2026). The mediating role of lifelong learning perception in the relationship between distance education and job satisfaction. Social Sciences and Humanities Open, 14. https://doi.org/10.1016/j.ssaho.2026.103203

Azhari, M. H., Soelistya, D., & Desembrianita, E. (2024). The Influence of Organizational Culture and Job Training on Employee Performance Through Job Satisfaction as a Mediating Variable. MANAZHIM, 6(1), 290–309. https://doi.org/10.36088/manazhim.v6i1.4515

Bass, B. M., & Avolio, B. J. (1994). Improving Organizational Effectiveness through Transformational Leadership. Sage Publications.

Blau. (2017). Exchange and Power in Social Life. Routledge.

Chotamul Fajri, Adinda Amelya, Suworo, & Sairin. (2022). Pengaruh Kepuasan Kerja dan Disiplin Kerja terhadap Kinerja Karyawan PT. Indonesia Applicad. JIIP (Jurnal Ilmiah Ilmu Pendidikan), 5(1).

Demanto, A., Fanggidae, R. E., Maak, C. S., & Manajemen, P. (2025). The Influence of Organizational Culture on Employee Performance at Tarus Community Health Center, Kupang Regency. Koresponden : a).

Farhan, R. M., Program, Manajemen, S., & Semarang, U. S. (2023). The Influence Of Work Discipline, Work Motivation And Work Environment On Employee Performance. https://ojs.unida.ac.id/Jvs,

Febriani, F. A., & Ramli, A. H. (2023). Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan Melalui Keterikatan Karyawan. Jurnal Ilmiah Manajemen Kesatuan, 11(2). https://doi.org/10.37641/jimkes.v11i2.1999

Ghozali & Latan. (2021). Partial Least Squares: Konsep, Teknik, dan Aplikasi Menggunakan Program SmartPLS 3.2.9 untuk Penelitian Empiris (3rd ed.). Badan Penerbit Universitas Diponegoro.

Hasibuan, M. S. P. (2019). Manajemen Sumber Daya Manusia. PT Bumi Aksara.

Hendrawijaya, D., & Rizal, A. (2022). Pengaruh Motivasi Kerja dan Quality of Work Life (QWL) terhadap Kepuasan Kerja dan Dampaknya pada Kinerja Karyawan. 7(4).

Homans, G. C. (1958). Social Behavior as Exchange. In American Journal of Sociology (Vol. 63, Number 6). https://www.jstor.org/stable/2772990?seq=1&cid=pdf-

Hossain, A., Al Mamun, M. A., Jewel, M. M. H., Maruf, T. I., Nguyen, N. T., Rashed, R. A. M., & Muhammad, M. (2026). Examining the influence of green human resource management practices on employees’ environmental behaviour: the role of employee commitment and organisational culture. Social Sciences and Humanities Open, 13. https://doi.org/10.1016/j.ssaho.2026.102904

Irfan, M., & Rahman Al Hakim, Y. (2022). The Effect of Perceived Organizational Support and Organizational Culture on Job Satisfaction. In International Journal of Service Science 2(2).

Juliansya, Tasril, & Murnawati. (2023). Determinan Budaya Organisasi Terdahadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening.

Juliawati, S., Siddiq, A. M., & Saputro, A. H. (2026). Pengaruh Motivasi Kerja, Kompetensi Karyawan dan Disiplin Kerja terhadap Kepuasan Kerja Karyawan PT XYZ. RIGGS: Journal of Artificial Intelligence and Digital Business, 5(1), 1059–1068.

Junça Silva, A., & Alcobia, S. (2026). Female football leadership styles: how leaders influence players’ perception of meaningful work. Gender in Management, 41(2), 199–219. https://doi.org/10.1108/GM-07-2025-0437

Kayani, M. B., Niazi, A., Jabeen, Q., & Idress, S. (2026). From chats to sustainability: Does usability of chatbots lead to sustainable employee performance in green organizations? Sustainable Futures, 11. https://doi.org/10.1016/j.sftr.2025.101627

Mahdi, Nasharuddin Mas, & Kuncoro. (2022). Pengaruh Gaya Kepemimpinan Transformasional Dan Motivasi Terhadap Kinerja Yang Dimediasi Kepuasan Kerja. Jurnal Manajemen Sains Dan Organisasi, 3(2), 111-120.

Mahendra, K. J., Kusumaningtyas, N., & Sari, D. M. (2026). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Individu di Lingkungan Kerja Generasi Z. In Prosiding Seminar Nasional Hukum, Bisnis, Sains dan Teknologi (Vol. 6, No. 1, pp. 252-258). Retrieved from https://ojs.udb.ac.id/HUBISINTEK/article/view/5870

Mangkunegara. (2016). Manajemen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya.

Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya.

Maslow, A. H. (1943). A Theory of Human Motivation. Psychological Review, 50(4), 370–396. https://psycnet.apa.org/doi/10.1037/h0054346

Maula, M. F., Jarnawi, J., Majid, M. S. A., Ibrahim, M., & Miraza, C. N. (2026). Transformational leadership, organizational support, and employee performance: The mediating role of organizational citizenship behavior in the public sector. In Social Sciences and Humanities Open (Vol. 13). Elsevier Ltd. https://doi.org/10.1016/j.ssaho.2026.102872

Maulana, Z. , & Yahya, M. (2022). Pengaruh Budaya Organisasi Dan Kepemimpinan Terhadap Kinerja Karyawan. Jurnal AKTUAL, 20(2).

Mohaimen, M. A., Hassan, M. S., Mahmud, I., Hosen, M., Karim, M. R., & Ahmmed, S. S. (2026). Does artificial intelligence improve employee work performance? Examining the moderating role of digital competency. Social Sciences and Humanities Open, 14. https://doi.org/10.1016/j.ssaho.2026.103180

Nicuță, E. G., Opariuc-Dan, C., Diaconu-Gherasim, L. R., & Constantin, T. (2025). Linking trait gratitude to employees’ performance and work motivation: A two-wave longitudinal study. Personality and Individual Differences, 246. https://doi.org/10.1016/j.paid.2025.113310

Nurmalita, I., & Rosmita. (2025). Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada PT Sumber Berkat Sempurna. Jurnal Manajemen Ekonomi Dan Akuntansi, 2(2), 383–388. https://doi.org/10.63921/jmaeka.v2i2.331

Octavia, E., Ait Novatiani, R., & Rachmawati, R. (2026). Beyond system use: Trust as the key mechanism linking organizational culture to MAIS decision-making support in Indonesia. Social Sciences & Humanities Open, 14, 103138. https://doi.org/10.1016/j.ssaho.2026.103138

Purnamandiri Kurniawan, F., Hadi, S., Ratna Purnamarini, T., Manajemen, P., & Ekonomi, F. (2024). Pengaruh Gaya Kepemimpinan Transformasional, Motivasi Kerja, Dan Disiplin Kerja Terhadap Kinerja Karyawan Pdam Sleman. Jurnal Manajemen Terapan Dan Keuangan (Mankeu), 13(05). https://doi.org/10.22437/jmk.v13i05.35732

Putri, R. N. , &, & Setyaning, A. N. A. (2024). Pengaruh Motivasi, Gaya Kepemimpinan dan Budaya Organisasi terhadap Kinerja pada Karyawan PT Karya Sari Murni. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 3(1), 230–240. Retrieved from https://journal.uii.ac.id/selma/article/view/31933

Putri Sandi, D., & Masri, M. (2026). Perilaku Kepemimpinan Dan Budaya Organisasi Terhadap Kinerja Karyawan Melalui Komitmen Kerja. Jurnal Manajemen dan Kewirausahaan, 18(1). https://doi.org/10.55598/jmk.v18i1.132

Rahmawati, I., Harini, S., & Palahudin, P. (2024). Pengaruh Motivasi dan Kepuasan Kerja Terhadap Komitmen Organisasi Dengan Keterikatan Karyawan Sebagai Variabel Intervening. Jurnal Ilmiah Global Education, 5(2), 1410–1422. https://doi.org/10.55681/jige.v5i2.2652

Rahmawati, N., Ratnasari, S. L., Azis, D. A., Sutjahjo, G., Winarso, W., Nabela, N., ... & Lobang, J. (2023). Pengaruh Gaya Kepemimpinan, Disiplin Kerja, Motivasi Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan. Jurnal Dimensi, 12(1), 202-211. https://doi.org/10.33373/dms.v12i1.5067

Ramadan Wardiansyah, D., Khusniyah Indrawati, N., & Tri Kurniawati, D. (2024). The effect of employee motivation and employee engagement on job performance mediated by job satisfaction. International Journal of Research in Business and Social Science (2147- 4478), 13(1), 220–231. https://doi.org/10.20525/ijrbs.v13i1.3133

Ratnaningrum, Fitri Haryanti, & Erwan Nurhidayat. (2022). Pengaruh Gaya Kepemimpinan Transformasional dan Lingkungan Kerja Terhadap Kinerja Karyawan dengan Kepuasan Kerja sebagai Variabel Intervening. 2(2), 76–86. http://journal.stiestekom.ac.id/index.php/dinamikapage76

Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. In Problems and Perspectives in Management (Vol. 19, Number 3, pp. 162–174). LLC CPC Business Perspectives. https://doi.org/10.21511/ppm.19(3).2021.14

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior. Pearson Education Limited.

Saputri, E. W., Indriani, T. A., Maharani, N. D., Imania, K., & Pangestu, A. (2025). Analisis SP4N-LAPOR Dalam Transformasi Pelayanan Publik BPS Kota Palembang Tahun 2025. Jurnal Ilmiah Ilmu Administrasi, 15(2). https://doi.org/10.33592/jiia.v15i2.7953

Setyoasih, D. D., Hidayah, T., & Maspufah, H. (2023). Pengaruh Komitmen Organisasional Dan Kepemimpinan Transformasional Terhadap Kinerja Pegawai Melalui Kepuasan Kerja Pada Matahari Johar Plaza Jember. www.stie-mandala.ac.id

Shokib, Budiyati Yuli, & Widiastuti Hardani. (2024). Peran kepuasan kerja sebagai pemediasi pengaruh budaya organisasi dan motivasi terhadap kinerja karyawan. (3), 290–303.

Sriyani, S., Hubeis, A. V. S., & Ramly, A. T. (2023). Pengaruh Motivasi, Kepemimpinan Transformasional, dan Kepuasan Kerja Terhadap Kinerja Pegawai BPDASHL Citarum-Ciliwung. Jurnal Aplikasi Bisnis Dan Manajemen. https://doi.org/10.17358/jabm.9.1.318

Storm, A., Damm, M. F., Moos, C., & Prinds, C. (2025). Work motivation among midwives in medium-sized labour wards in Denmark – An interview study. Sexual and Reproductive Healthcare, 46. https://doi.org/10.1016/j.srhc.2025.101151

Sulaeman, M., & Sugiarto, I. (2024). Peran motivasi, gaya kepemimpinan dalam meningkatkan kinerja pegawai di mediasi kepuasan kerja. Insight Management Journal, 4(2), 104–115. https://doi.org/10.47065/imj.v4i2.309

Tamrin, A. P. (2021). Pengaruh Motivasi Kerja dan Employee Engagement Terhadap Kepuasan Kerja Pada Karyawan PT. Arthaasia Finance. Jurnal Ilmu Manajemen dan Bisnis (Vol. 12). https://doi.org/10.17509/jimb.v12i1.31587

Teguh, M., Darma Yuda, A., & Krisna Heryanda, K. (2026). Pengaruh Lingkungan Kerja Dan Kepemimpinan Transformasional Terhadap Kepuasan Kerja Pegawai Studi Kuantitatif Pada Dinas Tenaga Kerja Kabupaten Buleleng. Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 6(1), 333-350. https://doi.org/10.36908/jimpa.v6i1.864

Winata R, & Ie M. (2024). Pengaruh Gaya Kepemimpinan, Budaya Organisasi Dan Komitmen Organisasi Terhadap Kepuasan Kerja Karyawan.

Yuliawati, E., & Oktavianti, N. (2024). Pengaruh Disiplin Kerja dan Motivasi Kerja terhadap Kinerja Karyawan pada PT. Rewash Jakarta Selatan Article Info Abstract. Cakrawala: Jurnal Ekonomi, Manajemen Dan Bisnis, 1(1), 52–60. https://jurnalamanah.com/index.php/cakrawala/index

Zahara, L., & Kasmiruddin, K. (2025). Pengaruh Budaya Organisasi Terhadap Employee Engagement Melalui Kepuasan Kerja Karyawan Sebagai Variabel Intervening Pada CV. Prima Sugih Abadi. ECo-Fin, 7 (1), 14–23. https://doi.org/10.32877/ef.v7i1.1660

Downloads

Published

2026-09-01

How to Cite

Pengaruh Budaya, Motivasi, dan Kepemimpinan terhadap Kinerja Karyawan Melalui Kepuasan. (2026). Value : Jurnal Manajemen Dan Akuntansi, 21(2), 666-682. https://doi.org/10.32534/jv.v21i2.8767