Peran Kepuasan Kerja dalam Memediasi Pengaruh Iklim Organisasi dan Job Insecurity terhadap Turnover Intention

Authors

  • Zainur Ihsan Universitas Muhammadiyah Pontianak image/svg+xml
  • Wulan Purnama Sari Universitas Muhammadiyah Pontianak
  • Kiki Pradana Putra Universitas Muhammadiyah Pontianak

DOI:

https://doi.org/10.32534/jv.v21i2.8540

Keywords:

Turnover Intention, Job Satisfaction, Organizational Climate, Job Insecurity, SMK Muhammadiyah

Abstract

This study examines the impact of organizational climate and job insecurity on turnover intention, focusing on the mediating role of job satisfaction among 38 employees at SMK Muhammadiyah Sintang. Using an explanatory quantitative design with saturated sampling, data from Likert-scale questionnaires were analyzed via PLS-SEM using SmartPLS. The results demonstrate that a supportive organizational climate significantly boosts job satisfaction and reduces turnover intention. Conversely, job insecurity decreases satisfaction and drives the urge to resign. Furthermore, job satisfaction effectively lowers turnover intention and acts as a partial mediator between these variables. Ultimately, fostering a positive work environment and minimizing job insecurity are essential to enhance staff satisfaction and retain valuable employees in educational institutions.

References

Ahmed, F., Zhao, F., & Faraz, N. A. (2021). How and when does inclusive leadership curb turnover intentions? The role of employee engagement and organizational climate. Journal of Management & Organization, 27(3), 556–573. https://doi.org/10.1017/jmo.2019.20

Ali, M., Lei, S., & Wei, X. (2021). The relationship between organizational climate and job satisfaction: Evidence from educational institutions. International Journal of Educational Management, 35(5), 1021–1035. https://doi.org/10.1108/IJEM-11-2020-0507

Asdilvira, A., Sari, D., & Wibowo, T. (2023). Job insecurity and withdrawal behavior: The mediating role of job stress. Journal of Organizational Behavior Research, 8(2), 45–59.

Blau, P. M. (1964). Exchange and power in social life. Wiley.

Chen, M., Lin, C., & Liao, H. (2021). The relationship between job satisfaction and turnover intention: Evidence from service organizations. Journal of Service Management, 32(3), 389–407. https://doi.org/10.1108/JOSM-03-2020-0092

Cheng, G. H., & Chan, D. K. (2008). Who suffers more from job insecurity? A meta‐analytic review. Applied Psychology, 57(2), 272–303. https://doi.org/10.1111/j.1464-0597.2007.00312.x

Cho, S., Johanson, M. M., & Guchait, P. (2009). Employees’ intent to leave: A comparison of determinants of intent to leave versus intent to stay. International Journal of Hospitality Management, 28(3), 374–381. https://doi.org/10.1016/j.ijhm.2008.10.007

Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01

De Witte, H., Pienaar, J., & De Cuyper, N. (2016). Review of 30 years of longitudinal studies on the association between job insecurity and health and well-being. Australian Psychologist, 51(1), 18–31. https://doi.org/10.1111/ap.12176

De Witte, H., Vander Elst, T., & De Cuyper, N. (2021). Job insecurity, health and well-being. In J. Houdmont & S. Leka (Eds.), Contemporary occupational health psychology (pp. 109–128). Wiley-Blackwell. https://doi.org/10.1002/9781119871024.ch6

Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention and behavior: An introduction to theory and research. Addison-Wesley.

Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438–448. https://doi.org/10.5465/amr.1984.4279673

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2019). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2024). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage.

Handayani, R., & Rahman, A. (2021). Job insecurity and turnover intention among contract teachers in Indonesia. International Journal of Educational Research Review, 6(3), 202–210. https://doi.org/10.24331/ijere.889345

Hassan, S., Wright, B., & Yukl, G. (2022). Does ethical leadership matter in employee retention? The role of organizational climate and commitment. Public Personnel Management, 51(1), 75–97. https://doi.org/10.1177/00910260211012937

Hidayatulloh, A. (2023). Turnover intention among education staff: The role of job satisfaction and organizational commitment. Journal of Education and Human Resource Studies, 5(1), 45–58.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513–524. https://doi.org/10.1037/0003-066X.44.3.513

Jiang, L., & Lavaysse, L. M. (2018). Cognitive and affective job insecurity: A meta-analysis and a primary study. Journal of Management, 44(6), 2307–2342. https://doi.org/10.1177/0149206318773853

Jogi, A., Sharma, R., & Singh, K. (2024). Job satisfaction and employee retention: Evidence from emerging economies. Human Resource Development International, 27(1), 65–82. https://doi.org/10.1080/13678868.2023.2264375

Jung, H. S. (2023). The effect of job insecurity on employee turnover intention: Evidence from the service sector. Sustainability, 15(3), 2415. https://doi.org/10.3390/su15032415

Kim, H., & Kao, D. (2020). A meta-analysis of turnover intention predictors among U.S. child welfare workers. Children and Youth Services Review, 47, 214–223. https://doi.org/10.1016/j.childyouth.2014.09.015

Kim, S., & Park, S. (2021). The impact of organizational climate on employee engagement and commitment. International Journal of Public Administration, 44(8), 672–684. https://doi.org/10.1080/01900692.2020.1741615

Lei, H., Phouvong, S., & Le, P. B. (2024). Job insecurity, job satisfaction, and turnover intention: The moderating role of organizational support. Frontiers in Psychology, 15, 1289043. https://doi.org/10.3389/fpsyg.2024.1289043

Li, Y., Zhang, X., & Chen, Y. (2020). Organizational climate and turnover intention: The mediating role of job satisfaction. Frontiers in Psychology, 11, 712. https://doi.org/10.3389/fpsyg.2020.00712

Li, Y., Zhao, Y., & Zhang, L. (2024). Organizational climate and employee well-being: The mediating role of work engagement. Journal of Organizational Behavior, 45(2), 185–201. https://doi.org/10.1002/job.2736

Litwin, G. H., & Stringer, R. A. (1968). Motivation and organizational climate. Harvard University Press.

Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Rand McNally.

Mahendra, I. (2022). Organizational climate and employee performance in public organizations. Journal of Public Administration Studies, 10(2), 134–148.

Mobley, W. H. (2011). Employee turnover: Causes, consequences, and control. Routledge.

Nguyen, T. T., Tran, H. T., & Pham, T. M. (2023). Organizational climate and employee well-being: Evidence from educational institutions. International Journal of Organizational Analysis, 31(5), 1582–1598. https://doi.org/10.1108/IJOA-07-2022-3336

Park, J., & Kim, T. (2021). Organizational climate and employee retention: The role of job satisfaction and organizational commitment. Sustainability, 13(21), 11987. https://doi.org/10.3390/su132111987

Pranata, R., & Utama, W. (2019). Organizational climate and turnover intention: The mediating role of job satisfaction. Management Science Letters, 9(3), 451–460. https://doi.org/10.5267/j.msl.2018.12.004

Radomir, L., Nistor, R., & Mocan, M. (2023). Reliability and validity assessment in structural equation modeling. Sustainability, 15(5), 4123. https://doi.org/10.3390/su15054123

Ramli, Y. (2023). Organizational climate and teacher retention in Indonesian schools. Journal of Educational Administration, 61(4), 510–525. https://doi.org/10.1108/JEA-04-2022-0075

Richter, A., Näswall, K., & Sverke, M. (2020). Job insecurity and its consequences: Investigating the role of employee well-being. Frontiers in Psychology, 11, 571. https://doi.org/10.3389/fpsyg.2020.00571

Robbins, S. P., & Judge, T. A. (2021). Organizational behavior (18th ed.). Pearson.

Sarstedt, M., & Moisescu, O. I. (2024). Mediation analysis in PLS-SEM: Best practices and guidelines. Journal of Business Research, 169, 114259. https://doi.org/10.1016/j.jbusres.2023.114259

Schneider, B., Ehrhart, M. G., & Macey, W. H. (2013). Organizational climate and culture. Annual Review of Psychology, 64, 361–388. https://doi.org/10.1146/annurev-psych-113011-143809

Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Sage.

Sverke, M., Hellgren, J., & Näswall, K. (2019). Job insecurity: A literature review. Journal of Occupational Health Psychology, 24(2), 135–147. https://doi.org/10.1037/ocp0000122

Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover. Personnel Psychology, 46(2), 259–293. https://doi.org/10.1111/j.1744-6570.1993.tb00874.x

Wang, H., & Li, P. (2021). Job satisfaction and turnover intention: Evidence from service organizations. International Journal of Human Resource Management, 32(9), 1921–1943. https://doi.org/10.1080/09585192.2019.1588347

Wang, Y., Chen, J., & Li, X. (2022). Job insecurity and employee outcomes: The mediating role of trust in organization. Journal of Business Research, 142, 123–131. https://doi.org/10.1016/j.jbusres.2021.12.061

Yu, J. (2024). Organizational climate and employee happiness: The mediating role of social exchange relationships. Frontiers in Psychology, 15, 1342891. https://doi.org/10.3389/fpsyg.2024.1342891

Zikri, M., & Colleagues. (2023). Job satisfaction and organizational commitment in educational institutions. International Journal of Educational Management, 37(2), 412–428. https://doi.org/10.1108/IJEM-04-2022-0157

Downloads

Published

2026-05-29

How to Cite

Peran Kepuasan Kerja dalam Memediasi Pengaruh Iklim Organisasi dan Job Insecurity terhadap Turnover Intention. (2026). Value : Jurnal Manajemen Dan Akuntansi, 21(2), 190-203. https://doi.org/10.32534/jv.v21i2.8540