SITUATIONAL CRISIS COMMUNICATION THEORY PADA HUMAS PT KAI DAOP 1 JAKARTA DALAM MENANGANI GANGGUAN OPERASIONAL . JSFK [Internet]. 2026 Aug. 7 [cited 2026 Oct. 18];19(01):46-54. Available from: https://www.e-journal.umc.ac.id/index.php/SFK/article/view/7322